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Is delivery free?
Yes, delivery is free on all our orders, with no minimum purchase.
What are the delivery times?
We prepare your order with care. Delivery times are generally 4 to 6 business days, depending on your delivery location. Once shipped, you will receive an email containing your tracking number.
How do I track my order?
As soon as your order is shipped, you will receive an email with a link and a tracking number allowing you to track its delivery in real time.
Can I return my product?
If you are not satisfied with your order, you may contact us in accordance with our return policy. Our team will assist you in finding a quick and suitable solution.
How do I contact customer support?
You can contact us at any time via our contact form or by writing directly to us at apaizia.contact@gmail.com. Our team is committed to responding to you as quickly as possible and to supporting you both before and after your purchase.
Quality & Transparency
How do you select your products?
We pay particular attention to each product, prioritizing ease of use, durability, and reliability. Before adding it to our catalog, we ensure that it meets Apaizia's requirements.
Do you check the quality of the products?
Yes. We work with carefully selected partners and ensure that each product meets our requirements before being put on sale.
How do you choose your partners?
We work with partners selected for their reliability, the dependability of their products, and their ability to meet our requirements. Before integrating a product into our catalog, we ensure that it offers a comfortable, durable experience that aligns with Apaizia's values.
Where do your products come from?
We prioritize suppliers who can meet our requirements for reliability, comfort, and durability.
Why does Apaizia offer only one product?
We prefer to develop our range gradually rather than to multiply references. Each new product is selected for its usefulness, reliability, and ability to integrate naturally into the Apaizia universe.
The Apaizia universe
Why was Apaizia created?
Apaizia was born from a simple conviction: a few minutes of relaxation can make a real difference in a day. Our ambition is to offer products that make these moments of well-being accessible, simple to integrate, and pleasant to experience daily.
What's your vision?
We aim to build a brand of trust, by selecting products that promote well-being without complicating daily life. Each of our choices is guided by quality, simplicity, and the desire to offer a lasting experience.
Why did you choose wellness as your field?
Because well-being is at the heart of what we want to build with Apaizia. Our ambition is to develop a brand that supports the small moments of calm in everyday life with products designed to last, chosen for their real usefulness and ease of use.
What does the name Apaizia mean?
The name Apaizia is inspired by the idea of calmness and serenity. It reflects our desire to help everyone find moments of peace and well-being, through simple, accessible, and carefully selected products.
Will you be offering other products?
Yes. Our ambition is to gradually develop a coherent range focused on well-being and relaxation. As with our first product, each new item will meet the same high standards in order to remain true to the Apaizia philosophy.
